Customer Service Lesson

by Jennifer

I recently ran across this article in the Miami Herald about one crafter's experience with another vendor at a small church-sponsored craft show. Basically, she purchased an item from another vendor at the show, who then cashed her check and did not deliver the item.

There are some great customer service tips you should take to heart in your own crafts business. The name of the story is: One bad vendor can ruin a bazaar.

Check it out!


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